FAQ (Frequently asked questions)


> Do I have to pay to post my ad ?

No, posting an ad is completely free.

> I have posted an ad but it is not online, why?

When you post an ad, a validation is necessary before it is put online.
This enables us to ensure that the content is posted.
If your ad takes a long time to go online, make sure you have confirmed your email address. To do this, you must click on the link in the e-mail that was sent to you when you registered.
If you did not receive this e-mail, you can request it again from your personal space.

> How long does my ad stay online ?

There are no limits. Your ad will be online until you delete it.

> Is my e-mail address made public?

No, your e-mail address does not appear on the website. When you send a message to a seller, your e-mail address is communicated to him so that he can reply directly to you.

> Is my telephone number made public?

Only registered users logged on to labonnevoile.com can see your phone number on your ad.

> Do I have to provide my phone number to labonnevoile.com?

No.
You can also provide your number but decide not to include it in your ads.
You can change this setting in your account information.

> How do I delete an ad that I have posted?

You can delete an ad that you have posted from your personal space.

> Can I modify an ad that I have posted?

You can modify an ad that you have posted from your personal space.
Depending on the information that you modify, it is possible that a validation period may be necessary before your ad is put back online.

> How do I delete an ad that I have posted?

You can delete an ad that you have posted from your personal space.

> I have noticed a fraudulent or suspicious advertisement, what should I do?

Contact us by email: contact@labonnevoile.com and give us the address of the ad.


Another question? Contact us: contact@labonnevoile.com